Shiji Daylight PMS Statuspage

All Systems Operational

About This Site

Welcome to Shiji Daylight PMS statuspage.

EU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
Meetings & Events Operational
AP Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
CN Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
AU Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
US Operational
Accounts Receivable Operational
Cashiering Operational
Configuration Operational
End of Day Operational
Front Desk Operational
Groups Operational
Housekeeping Operational
Integrations Operational
Profiles Operational
Rate Manager Operational
Reports Operational
Reservations Operational
Generic Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure Maintenance - Asia-Pacific May 26, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

27/05/2026, 02:00 AM HKT
27/05/2026, 02:00 AM MYT
27/05/2026, 03:00 AM JST

Duration of impact: 60 minutes

27/05/2026, 02:00 AM HKT - 27/05/2026, 03:00 AM HKT
27/05/2026, 02:00 AM MYT - 27/05/2026, 03:00 AM MYT
27/05/2026, 03:00 AM JST - 27/05/2026, 04:00 AM JST

During this period, the entire Platform will be temporarily unavailable.
End of Day (EOD) process will be blocked during the maintenance window.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:33 UTC

Infrastructure Maintenance - Australia & New Zealand May 26, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

26/05/2026, 08:00 PM CEST
27/05/2026, 02:00 AM AWST
27/05/2026, 04:00 AM AEST
27/05/2026, 06:00 AM NZST

Duration of impact: 60 minutes

26/05/2026, 08:00 PM CEST - 26/05/2026, 09:00 PM CEST
27/05/2026, 02:00 AM AWST - 27/05/2026, 03:00 AM AWST
27/05/2026, 04:00 AM AEST - 27/05/2026, 05:00 AM AEST
27/05/2026, 06:00 AM NZST - 27/05/2026, 07:00 AM NZST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in AP (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:35 UTC

Infrastructure Maintenance - Europe & Middle East May 26, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

26/05/2026, 06:00 PM UTC
26/05/2026, 08:00 PM CEST
26/05/2026, 09:00 PM TRT/AST
26/05/2026, 10:00 PM GST

Duration of impact: 60 minutes

26/05/2026, 06:00 PM UTC - 26/05/2026, 07:00 PM UTC
26/05/2026, 08:00 PM CEST - 26/05/2026, 09:00 PM CEST
26/05/2026, 09:00 PM TRT/AST - 26/05/2026, 10:00 PM TRT/AST
26/05/2026, 10:00 PM GST - 26/05/2026, 11:00 PM GST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in AP (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:30 UTC

Infrastructure Maintenance - Americas May 26, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

26/05/2026, 11:00 AM PDT
26/05/2026, 12:00 PM MDT
26/05/2026, 01:00 PM CDT
26/05/2026, 02:00 PM EDT

Duration of impact: 60 minutes

26/05/2026, 11:00 AM PDT - 26/05/2026, 12:00 PM PDT
26/05/2026, 12:00 PM MDT - 26/05/2026, 01:00 PM MDT
26/05/2026, 01:00 PM CDT - 26/05/2026, 02:00 PM CDT
26/05/2026, 02:00 PM EDT - 26/05/2026, 03:00 PM EDT

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in AP (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:32 UTC

维护状态 - 中国大陆 - 整体系统影响 May 27, 2026 18:00-19:00 UTC

影响时长:60 分钟
计划维护时段:2026 年 5 月 28 日 凌晨 02:00 – 03:00(北京时间)
维护期间,Daylight PMS系统全部功能将暂停使用。
系统夜审(EOD)功能也将于维护时段内暂停运行。
我们深知服务中断会带来不便,对此深表歉意。技术团队将全力高效作业,确保本次维护尽快、平稳完成。
请忽略本通知下方显示的 UTC 时区相关信息。
如有任何疑问或事宜,欢迎随时联系我方支持团队。感谢您的理解与一如既往的支持!
感谢您的耐心配合。

Duration of impact: 60 minutes
Scheduled Maintenance Window: 28/05/2026, 02:00 AM – 03:00 AM (Beijing Time)

During this period, Daylight PMS will be unavailable (all functionality).
End of Day (EOD) process will be blocked during the maintenance window.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.
Please ignore the UTC time zone information displayed below this notification.
If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.
Thank you for your patience.

Posted on May 14, 2026 - 10:45 UTC

Infrastructure Maintenance - Asia-Pacific May 27, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

28/05/2026, 02:00 AM HKT
28/05/2026, 02:00 AM MYT
28/05/2026, 03:00 AM JST

Duration of impact: 60 minutes

28/05/2026, 02:00 AM HKT - 28/05/2026, 03:00 AM HKT
28/05/2026, 02:00 AM MYT - 28/05/2026, 03:00 AM MYT
28/05/2026, 03:00 AM JST - 28/05/2026, 04:00 AM JST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:41 UTC

Infrastructure Maintenance - Europe & Middle East May 27, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

27/05/2026, 06:00 PM UTC
27/05/2026, 08:00 PM CEST
27/05/2026, 09:00 PM TRT/AST
27/05/2026, 10:00 PM GST

Duration of impact: 60 minutes

27/05/2026, 06:00 PM UTC - 27/05/2026, 07:00 PM UTC
27/05/2026, 08:00 PM CEST - 27/05/2026, 09:00 PM CEST
27/05/2026, 09:00 PM TRT/AST - 27/05/2026, 10:00 PM TRT/AST
27/05/2026, 10:00 PM GST - 27/05/2026, 11:00 PM GST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:37 UTC

Infrastructure Maintenance - Australia & New Zealand May 27, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

27/05/2026, 08:00 PM CEST
28/05/2026, 02:00 AM AWST
28/05/2026, 04:00 AM AEST
28/05/2026, 06:00 AM NZST

Duration of impact: 60 minutes

27/05/2026, 08:00 PM CEST - 27/05/2026, 09:00 PM CEST
28/05/2026, 02:00 AM AWST - 28/05/2026, 03:00 AM AWST
28/05/2026, 04:00 AM AEST - 28/05/2026, 05:00 AM AEST
28/05/2026, 06:00 AM NZST - 28/05/2026, 07:00 AM NZST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:43 UTC

Infrastructure Maintenance - Americas May 27, 2026 18:00-19:00 UTC

Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

27/05/2026, 11:00 AM PDT
27/05/2026, 12:00 PM MDT
27/05/2026, 01:00 PM CDT
27/05/2026, 02:00 PM EDT

Duration of impact: 60 minutes

27/05/2026, 11:00 AM PDT - 27/05/2026, 12:00 PM PDT
27/05/2026, 12:00 PM MDT - 27/05/2026, 01:00 PM MDT
27/05/2026, 01:00 PM CDT - 27/05/2026, 02:00 PM CDT
27/05/2026, 02:00 PM EDT - 27/05/2026, 03:00 PM EDT

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in CN (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

Posted on May 14, 2026 - 10:39 UTC
May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

26/05/2026, 02:00 AM UTC
26/05/2026, 04:00 AM CEST
26/05/2026, 05:00 AM TRT/AST
26/05/2026, 06:00 AM GST

Duration of impact: 60 minutes

26/05/2026, 02:00 AM UTC - 26/05/2026, 03:00 AM UTC
26/05/2026, 04:00 AM CEST - 26/05/2026, 05:00 AM CEST
26/05/2026, 05:00 AM TRT/AST - 26/05/2026, 06:00 AM TRT/AST
26/05/2026, 06:00 AM GST - 26/05/2026, 07:00 AM GST

During this period, the entire Platform will be temporarily unavailable.
End of Day (EOD) process will be blocked during the maintenance window.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 14, 10:15 UTC
Completed - The scheduled maintenance has been completed.
May 26, 03:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

26/05/2026, 04:00 AM CEST
26/05/2026, 10:00 AM AWST
26/05/2026, 12:00 PM AEST
26/05/2026, 02:00 PM NZST

Duration of impact: 60 minutes

26/05/2026, 04:00 AM CEST - 26/05/2026, 05:00 AM CEST
26/05/2026, 10:00 AM AWST - 26/05/2026, 11:00 AM AWST
26/05/2026, 12:00 PM AEST - 26/05/2026, 01:00 PM AEST
26/05/2026, 02:00 PM NZST - 26/05/2026, 03:00 PM NZST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in EU (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 14, 10:22 UTC
Completed - The scheduled maintenance has been completed.
May 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

25/05/2026, 07:00 PM PDT
25/05/2026, 08:00 PM MDT
25/05/2026, 09:00 PM CDT
25/05/2026, 10:00 PM EDT

Duration of impact: 60 minutes

25/05/2026, 07:00 PM PDT - 25/05/2026, 08:00 PM PDT
25/05/2026, 08:00 PM MDT - 25/05/2026, 09:00 PM MDT
25/05/2026, 09:00 PM CDT - 25/05/2026, 10:00 PM CDT
25/05/2026, 10:00 PM EDT - 25/05/2026, 11:00 PM EDT

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in EU (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 14, 10:18 UTC
Completed - The scheduled maintenance has been completed.
May 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 02:02 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

26/05/2026, 10:00 AM HKT
26/05/2026, 10:00 AM MYT
26/05/2026, 11:00 AM JST

Duration of impact: 60 minutes

26/05/2026, 10:00 AM HKT - 26/05/2026, 11:00 AM HKT
26/05/2026, 10:00 AM MYT - 26/05/2026, 11:00 AM MYT
26/05/2026, 11:00 AM JST - 26/05/2026, 12:00 PM JST

During this 60-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, regardless of where the source-of-truth Profile is stored.
• Group reservations can be read and modified during the maintenance.
• Profiles can be read but cannot be updated where the source-of-truth is stored in EU (Check-in/out remains possible).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 14, 10:20 UTC
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 18:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:02 UTC
Scheduled - 影响时长:5 分钟
计划维护时段:2026 年 5 月 21 日 凌晨 02:00 – 02:05(北京时间)
维护期间,Daylight PMS全部功能将暂停使用。
为避免维护时段内有夜审流程正在运行,系统将在维护开始前 15 分钟暂停夜审功能(EOD),维护结束后自动恢复功能。
我们深知服务中断会带来不便,对此深表歉意。技术团队将全力高效作业,确保本次维护尽快、平稳完成。
请忽略本通知下方显示的 UTC 时区相关信息。
如有任何疑问或事宜,欢迎随时联系我方支持团队。感谢您的理解与一如既往的支持!
感谢您的支持与配合。


Duration of impact: 5 minutes
Scheduled Maintenance Window: 21/05/2026, 02:00 AM – 02:05 AM (Beijing Time)

During this period, Daylight PMS will be unavailable (all functionality).
End of Day (EOD) process will be blocked 15 minutes prior to the maintenance window to ensure there is no running EOD during the maintenance, and it will be unblocked after the maintenance is completed.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone information displayed below this notification.
If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.
Thank you for your patience.

May 12, 07:42 UTC
Completed - The scheduled maintenance has been completed.
May 20, 18:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:02 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

20/05/2026, 08:00 PM CEST
21/05/2026, 02:00 AM AWST
21/05/2026, 04:00 AM AEST
21/05/2026, 06:00 AM NZST

Duration of impact: 5 minutes

20/05/2026, 08:00 PM CEST - 20/05/2026, 08:05 PM CEST
21/05/2026, 02:00 AM AWST - 21/05/2026, 02:05 AM AWST
21/05/2026, 04:00 AM AEST - 21/05/2026, 04:05 AM AEST
21/05/2026, 06:00 AM NZST - 21/05/2026, 06:05 AM NZST

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in CN.
• Profiles cannot be read or updated where the source-of-truth is stored in CN (no Check-in/out for those Profiles).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:40 UTC
Completed - The scheduled maintenance has been completed.
May 20, 18:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

21/05/2026, 02:00 AM HKT
21/05/2026, 02:00 AM MYT
21/05/2026, 03:00 AM JST

Duration of impact: 5 minutes

21/05/2026, 02:00 AM HKT - 21/05/2026, 02:05 AM HKT
21/05/2026, 02:00 AM MYT - 21/05/2026, 02:05 AM MYT
21/05/2026, 03:00 AM JST - 21/05/2026, 03:05 AM JST

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in CN.
• Profiles cannot be read or updated where the source-of-truth is stored in CN (no Check-in/out for those Profiles).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:39 UTC
Completed - The scheduled maintenance has been completed.
May 20, 18:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

20/05/2026, 11:00 AM PDT
20/05/2026, 12:00 PM MDT
20/05/2026, 01:00 PM CDT
20/05/2026, 02:00 PM EDT

Duration of impact: 5 minutes

20/05/2026, 11:00 AM PDT - 20/05/2026, 11:05 AM PDT
20/05/2026, 12:00 PM MDT - 20/05/2026, 12:05 PM MDT
20/05/2026, 01:00 PM CDT - 20/05/2026, 01:05 PM CDT
20/05/2026, 02:00 PM EDT - 20/05/2026, 02:05 PM EDT

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in CN.
• Profiles cannot be read or updated where the source-of-truth is stored in CN (no Check-in/out for those Profiles).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:37 UTC
Completed - The scheduled maintenance has been completed.
May 20, 18:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

20/05/2026, 06:00 PM UTC
20/05/2026, 08:00 PM CEST
20/05/2026, 09:00 PM TRT/AST
20/05/2026, 10:00 PM GST

Duration of impact: 5 minutes

20/05/2026, 06:00 PM UTC - 20/05/2026, 06:05 PM UTC
20/05/2026, 08:00 PM CEST - 20/05/2026, 08:05 PM CEST
20/05/2026, 09:00 PM TRT/AST - 20/05/2026, 09:05 PM TRT/AST
20/05/2026, 10:00 PM GST - 20/05/2026, 10:05 PM GST

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in CN.
• Profiles cannot be read or updated where the source-of-truth is stored in CN (no Check-in/out for those Profiles).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:36 UTC
May 19, 2026
Completed - The scheduled maintenance has been completed.
May 19, 18:06 UTC
In progress - Maintenance action is in progress.

Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.

Thank you for your patience.

May 19, 17:59 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

20/05/2026, 02:00 AM HKT
20/05/2026, 02:00 AM MYT
20/05/2026, 03:00 AM JST

Duration of impact: 5 minutes

20/05/2026, 02:00 AM HKT - 20/05/2026, 02:05 AM HKT
20/05/2026, 02:00 AM MYT - 20/05/2026, 02:05 AM MYT
20/05/2026, 03:00 AM JST - 20/05/2026, 03:05 AM JST

During this period, the entire Platform will be temporarily unavailable.
End of Day (EOD) process will be blocked 15 minutes prior to the maintenance window to ensure there is no running EOD during the maintenance, and it will be unblocked after the maintenance is completed.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:32 UTC
Completed - The scheduled maintenance has been completed.
May 19, 18:06 UTC
In progress - Maintenance action is in progress.

Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.

Thank you for your patience.

May 19, 17:59 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

19/05/2026, 11:00 AM PDT
19/05/2026, 12:00 PM MDT
19/05/2026, 01:00 PM CDT
19/05/2026, 02:00 PM EDT

Duration of impact: 5 minutes

19/05/2026, 11:00 AM PDT - 19/05/2026, 11:05 AM PDT
19/05/2026, 12:00 PM MDT - 19/05/2026, 12:05 PM MDT
19/05/2026, 01:00 PM CDT - 19/05/2026, 01:05 PM CDT
19/05/2026, 02:00 PM EDT - 19/05/2026, 02:05 PM EDT

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in AP.
• Profiles cannot be read or updated where the source-of-truth is stored in AP (no Check-in/out for those Profiles).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:30 UTC
Completed - The scheduled maintenance has been completed.
May 19, 18:05 UTC
In progress - Maintenance action is in progress.

Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.

Thank you for your patience.

May 19, 17:59 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

19/05/2026, 08:00 PM CEST
20/05/2026, 02:00 AM AWST
20/05/2026, 04:00 AM AEST
20/05/2026, 06:00 AM NZST

Duration of impact: 5 minutes

19/05/2026, 08:00 PM CEST - 19/05/2026, 08:05 PM CEST
20/05/2026, 02:00 AM AWST - 20/05/2026, 02:05 AM AWST
20/05/2026, 04:00 AM AEST - 20/05/2026, 04:05 AM AEST
20/05/2026, 06:00 AM NZST - 20/05/2026, 06:05 AM NZST

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in AP.
• Profiles cannot be read or updated where the source-of-truth is stored in AP (no Check-in/out for those Profiles).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:34 UTC
Completed - The scheduled maintenance has been completed.
May 19, 18:05 UTC
In progress - Maintenance action is in progress.

Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.

Thank you for your patience.

May 19, 17:59 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

19/05/2026, 06:00 PM UTC
19/05/2026, 08:00 PM CEST
19/05/2026, 09:00 PM TRT/AST
19/05/2026, 10:00 PM GST

Duration of impact: 5 minutes

19/05/2026, 06:00 PM UTC - 19/05/2026, 06:05 PM UTC
19/05/2026, 08:00 PM CEST - 19/05/2026, 08:05 PM CEST
19/05/2026, 09:00 PM TRT/AST - 19/05/2026, 09:05 PM TRT/AST
19/05/2026, 10:00 PM GST - 19/05/2026, 10:05 PM GST

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in AP.
• Profiles cannot be read or updated where the source-of-truth is stored in AP (no Check-in/out for those Profiles).
• Configuration, RateManager and Permissions remain unaffected.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 12, 07:28 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Completed - The scheduled maintenance has been completed.
May 15, 02:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:03 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Asia-Pacific

15/05/2026, 10:00 AM HKT
15/05/2026, 10:00 AM MYT
15/05/2026, 11:00 AM JST

Duration of impact: 5 minutes

15/05/2026, 10:00 AM HKT - 15/05/2026, 10:05 AM HKT
15/05/2026, 10:00 AM MYT - 15/05/2026, 10:05 AM MYT
15/05/2026, 11:00 AM JST - 15/05/2026, 11:05 AM JST

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in EU.
• Group reservations, Configuration, RateManager and Permissions can be read but cannot be modified during the 5-minute window.
• Profiles cannot be read or updated where the source-of-truth is stored in EU (no Check-in/out for those Profiles).

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 6, 07:21 UTC
Completed - The scheduled maintenance has been completed.
May 15, 02:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:01 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Europe & Middle East

15/05/2026, 02:00 AM UTC
15/05/2026, 04:00 AM CEST
15/05/2026, 05:00 AM TRT/AST
15/05/2026, 06:00 AM GST

Duration of impact: 5 minutes

15/05/2026, 02:00 AM UTC - 15/05/2026, 02:05 AM UTC
15/05/2026, 04:00 AM CEST - 15/05/2026, 04:05 AM CEST
15/05/2026, 05:00 AM TRT/AST - 15/05/2026, 05:05 AM TRT/AST
15/05/2026, 06:00 AM GST - 15/05/2026, 06:05 AM GST

During this period, the entire Platform will be temporarily unavailable.
End of Day (EOD) process will be blocked 15 minutes prior to the maintenance window to ensure there is no running EOD during the maintenance, and it will be unblocked after the maintenance is completed.

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 6, 07:05 UTC
Completed - The scheduled maintenance has been completed.
May 15, 02:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:00 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Australia & New Zealand

15/05/2026, 04:00 AM CEST
15/05/2026, 10:00 AM AWST
15/05/2026, 12:00 PM AEST
15/05/2026, 02:00 PM NZST

Duration of impact: 5 minutes

15/05/2026, 04:00 AM CEST - 15/05/2026, 04:05 AM CEST
15/05/2026, 10:00 AM AWST - 15/05/2026, 10:05 AM AWST
15/05/2026, 12:00 PM AEST - 15/05/2026, 12:05 PM AEST
15/05/2026, 02:00 PM NZST - 15/05/2026, 02:05 PM NZST

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in EU.
• Group reservations, Configuration, RateManager and Permissions can be read but cannot be modified during the 5-minute window.
• Profiles cannot be read or updated where the source-of-truth is stored in EU (no Check-in/out for those Profiles).

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 6, 07:23 UTC
Completed - The scheduled maintenance has been completed.
May 15, 02:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 02:02 UTC
Scheduled - Please be informed that we will perform maintenance action on Daylight PMS.

Region/Location: Americas

14/05/2026, 07:00 PM PDT
14/05/2026, 08:00 PM MDT
14/05/2026, 09:00 PM CDT
14/05/2026, 10:00 PM EDT

Duration of impact: 5 minutes

14/05/2026, 07:00 PM PDT - 14/05/2026, 07:05 PM PDT
14/05/2026, 08:00 PM MDT - 14/05/2026, 08:05 PM MDT
14/05/2026, 09:00 PM CDT - 14/05/2026, 09:05 PM CDT
14/05/2026, 10:00 PM EDT - 14/05/2026, 10:05 PM EDT

During this 5-minute maintenance window, the following cross-regional impacts apply:
• Local reservations can still be created, except where the source-of-truth Profile is stored in EU.
• Group reservations, Configuration, RateManager and Permissions can be read but cannot be modified during the 5-minute window.
• Profiles cannot be read or updated where the source-of-truth is stored in EU (no Check-in/out for those Profiles).

We understand that any service interruption can be difficult, and we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the maintenance is completed as quickly and smoothly as possible.

Please ignore the UTC time zone mentioned in the notification. If you have any questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and continued support.

Thank you for your patience.

May 6, 07:10 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Completed - The scheduled maintenance has been completed.
May 12, 21:24 UTC
Verifying - Verification is currently underway for the maintenance items.
May 12, 20:41 UTC
In progress - 发布正在进行中。

我们预计不会出现任何应用程序中断,但对于可能由发布造成的任何不便,我们向您表示歉意。我们的团队将努力确保尽快顺利完成部署。如果您有任何问题或疑虑,请随时联系我们的支持团队。

如果我们在发布过程中观察到任何情况,我们将更新系统状态页面(https://shijienterpriseplatform.statuspage.io/)。

感谢您的理解和一如既往的支持。感谢您的耐心等待。


Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.

May 12, 18:03 UTC
Scheduled - 尊敬的用户,

您好!请注意,我们计划在2026年5月13日 北京时间 02:00到04:00 发布Daylight PMS的新版本。

我们预计不会出现任何应用程序中断,但对于可能由发布造成的任何不便,我们向您表示歉意。我们的团队将努力确保尽快顺利完成部署。如果您有任何问题或疑虑,请随时联系我们的支持团队。

如果我们在发布过程中观察到任何情况,我们将更新系统状态页面
https://daylightpms-status.shijigroup.com/)。

请忽略通知下方提到的UTC时区。

感谢您的理解和一如既往的支持。感谢您的耐心等待。



Please be informed that we will be releasing a new version of Daylight PMS on 13.05.2026, at 02:00 AM Beijing time.

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.

We appreciate your understanding and continued support. Thank you for your patience.

May 6, 14:00 UTC
Completed - Please be informed that the service is fully restored and operational.

If you have any questions or concerns, please do not hesitate to reach out to our support team.

We appreciate your understanding and continued support.

May 12, 19:21 UTC
Verifying - Please be informed that the deployment has been finished. Regional Support is verifying the results by performing smoke tests. Once they are done, the Release status will be changed to Completed.

If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.
We appreciate your understanding and continued support.

May 12, 17:23 UTC
In progress - Deployment is in progress.

We do not anticipate any application outages but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://shijienterpriseplatform.statuspage.io/).

We appreciate your understanding and continued support. Thank you for your patience.

May 12, 15:01 UTC
Scheduled - Please, be informed that we will be releasing a new version of Daylight PMS:

05/12/2026, 11:00 PM AWST
05/13/2026, 1:00 AM AEST
05/13/2026, 3:00 AM NZST

We do not anticipate any application outages, but we sincerely apologize for any inconvenience this may cause. Our team will work diligently to ensure the deployment is completed as quickly and smoothly as possible. If you have any questions or concerns, please do not hesitate to reach out to our support team https://support-intl-pms.shijigroup.com/portal/en/signin.

We will keep the Status Page up to date if we have any observations during the upgrade process (https://daylightpms-status.shijigroup.com/).

Please ignore the UTC time zone mentioned in the notification.
We appreciate your understanding and continued support. Thank you for your patience.

May 6, 13:51 UTC